A little country life. A whole lot of love. Sarina, Queensland · 0480 877 849
Hound About PetsFAMILY • FRENCHIES • QUEENSLAND
HOUND ABOUT PETS

If something is not right, let’s talk.

Complaints & consumer rights

Updated 10 November 2026

Contact us

For a puppy sale, the seller is Houndabout (ABN 66 174 683 166). The puppy is bred by Kirsty Jorgensen.

Contact Kirsty

Call 0480 877 849 or email info@houndaboutpets.com. Describe the issue, the puppy or service concerned, relevant dates, and the outcome you are seeking. Include relevant records where helpful, but do not send unnecessary sensitive information.

Health concerns

If your dog needs urgent veterinary attention, contact a vet promptly. Keep relevant veterinary records and contact Kirsty about any concern connected with a puppy or service.

Australian Consumer Law

Where the Australian Consumer Law applies, goods and services come with consumer guarantees that cannot be excluded by a business policy or contract. Depending on the circumstances and nature of a failure, remedies may include a refund, replacement, cancellation or other remedy. Change-of-mind requests are different from claims under consumer guarantees.

No website term, deposit condition, health arrangement or cancellation policy is intended to restrict rights that cannot lawfully be excluded. See the ACCC’s guidance on remedies.

Further assistance

If you cannot resolve a consumer concern directly, you can seek guidance from your state or territory consumer protection agency, including Queensland Office of Fair Trading. You may also seek independent advice.

YOUR NEXT CHAPTER STARTS WITH A HELLO

Let’s find your little mate.

Questions about a puppy, a tidy-up or a stay? Kirsty would love to hear from you.

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