A little country life. A whole lot of love. Sarina, Queensland · 0480 877 849
Hound About PetsFAMILY • FRENCHIES • QUEENSLAND
HOUND ABOUT PETS

Clear terms before you commit.

Payments, cancellations & refunds

Updated 10 November 2026

Who sells the puppy

Puppies advertised on this website are sold by Houndabout (ABN 66 174 683 166), which owns each puppy before sale. The puppies are bred by Kirsty Jorgensen (Supply Number/BIN: BIN0016650470090, MDBA membership 25675). Your sale agreement and payments are with Houndabout.

Puppy price and deposit

The puppy price is A$2,000 (Australian dollars). A$500 is a deposit credited towards the price, leaving A$1,500 to be paid before the agreed delivery date. What is included with each puppy is set out in its written sale agreement. Interstate delivery outside Queensland is an additional A$300, which includes transport charges.

Payment

Payment instructions are set out on the invoice issued by Houndabout. This website does not collect payments. Do not send card details by email or through this website. Confirm the puppy, the total and the payment method with Houndabout in writing before paying.

Change of mind before dispatch

If you change your mind, you may cancel before the puppy is dispatched. Contact Houndabout in writing. Houndabout will refund the amount you have paid for the puppy and any interstate delivery fee, less a transfer fee of 3.5% of that amount, within 10 business days of your cancellation.

For example, on a fully paid A$2,300 (A$2,000 puppy plus A$300 interstate delivery), the transfer fee is A$80.50 and the refund is A$2,219.50.

By written agreement, the deposit may instead be transferred to another puppy.

After dispatch

Once a puppy has been dispatched, the change-of-mind option above no longer applies. Contact Houndabout about your circumstances. Your rights under the Australian Consumer Law, including consumer guarantees, are not affected.

Grooming, dog minding and stud services

Bookings with Houndabout for grooming, dog minding or stud services have their own terms, agreed in writing before booking.

Your Australian Consumer Law rights

Nothing in these terms limits or excludes consumer guarantees or other rights that cannot lawfully be excluded. Where a legal remedy applies, it takes priority over these terms. See our complaints and consumer rights page.

YOUR NEXT CHAPTER STARTS WITH A HELLO

Let’s find your little mate.

Questions about a puppy, a tidy-up or a stay? Kirsty would love to hear from you.

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